PRIVACY POLICY – RL23

Privacy Policy of the RL23 Application
Effective Date: March 27, 2026

This Privacy Policy describes how the RL23 application collects, uses, stores, and shares user information when using our services.

By using the RL23 application, you agree to the terms of this Privacy Policy.

1. DATA CONTROLLER IDENTIFICATION

The RL23 application is operated by:

Controller: RL23
Contact Email: roundlife23@gmail.com

The controller is responsible for processing personal data in accordance with applicable data protection laws.

2. INFORMATION WE COLLECT

The RL23 application may collect the following information:

2.1 Account Information

Full name
Email address
Phone number
Profile picture

2.2 Location Data

Passengers: precise or approximate location to request and track rides
Drivers: real-time location data, including in the background, to enable ride matching and safety

2.3 Transaction Information

Ride date and time
Distance traveled
Fare amount

2.4 Payment Data
Payments are processed by third-party providers. The RL23 application does not store full credit card details.

2.5 Device Information

IP address
Device model
Operating system
Mobile network information
3. HOW WE USE YOUR INFORMATION

The RL23 application uses collected data to:

Provide and operate the platform
Connect passengers with drivers
Calculate fares
Ensure user safety
Monitor trips in real time
Provide customer support
Send important communications (receipts, updates, notifications)
Send promotional offers (if the user has opted in)
4. DATA SHARING

The RL23 application does not sell personal data.

We may share data in the following situations:

4.1 Between Users

Passengers and drivers share essential information to complete rides

4.2 Service Providers

Hosting services, maps, payment processors, and communication tools

4.3 Legal Requirements

When required by law, regulation, or legal process
5. LEGAL BASIS FOR PROCESSING

The RL23 application processes personal data based on:

Contract performance
Legal obligations
Legitimate interests
User consent (when applicable)
6. DATA RETENTION AND DELETION

Data is retained while the account is active.

Users may request account deletion at any time through the RL23 application or via email.

After the request:

The account will be immediately deactivated
Data will be permanently deleted within up to 30 days, except where legal retention is required
7. DATA SECURITY

The RL23 application uses:

SSL/TLS encryption
Protection against unauthorized access
Security monitoring practices

However, no system is completely secure.

8. USER RIGHTS

Depending on applicable laws, users may have the right to:

Access their personal data
Correct inaccurate or incomplete data
Request data deletion
Request data portability
Withdraw consent

Requests can be made via: roundlife23@gmail.com

9. POLICY UPDATES

This Privacy Policy may be updated at any time.

Users will be notified via the RL23 application or email in case of significant changes.

10. CONTACT

If you have any questions regarding this Privacy Policy of the RL23 application, please contact:

📧 roundlife23@gmail.com